Last Updated: April 15, 2025

1. Introduction

TaskBid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (collectively, the "Service").

We provide services across Pakistan, with a focus on Lahore, Islamabad, and Karachi. This Privacy Policy applies to all users of our Service, regardless of location within Pakistan.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

Personal Information

We may collect personally identifiable information, such as:

• Full name
• Email address
• Phone number
• Home/work address
• Payment information
• Profile pictures
• Service preferences

Non-Personal Information

We may also collect non-personal information, such as:

• Browser type
• Operating system
• IP address
• Device information
• Usage patterns
• Referring website

Information Collected Through Automatic Data Collection Technologies

As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Service, including traffic data, location data, logs, and other communication data.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• Information about your mobile device, including device ID, model, and operating system.

3. How We Use Your Information

We may use the information we collect from you for various purposes, including to:

• Provide, maintain, and improve our Service.
• Process transactions and send related information.
• Send administrative information, such as updates, security alerts, and support messages.
• Respond to customer service requests and support needs.
• Personalize your experience and deliver content and product offerings relevant to your interests.
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.
• Develop new products, services, features, and functionality.
• Generate and review reports and data about our user base and service usage patterns.
• Analyze the effectiveness of our Service and marketing campaigns.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Connect service providers with customers based on location and service requirements.

4. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Between Users and Service Providers

When you request services through TaskBid, we share relevant information with service providers to facilitate the completion of your service request. This may include your name, phone number, location, and specific service needs.

WhatsApp Integration

Our Service integrates with WhatsApp to connect users with service providers. Information shared through WhatsApp is subject to WhatsApp's own privacy policy and terms of service.

Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction.

Legal Obligations

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to your personal information.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of the information you have provided in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at privacy@taskbid.co.

7. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at privacy@taskbid.co.

8. International Data Transfers

Our Service operates primarily in Pakistan. However, we may transfer, store, and process your information in countries other than your own. By using our Service, you consent to the transfer of information to countries outside your country of residence, which may have data protection rules that are different from those of your country.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@taskbid.co
• Address: TaskBid, Indiana Services LLC, Lahore, Pakistan